In these next four blogs, I’d like to introduce you to four people. One of them is you. We’ll call this The Four Faces At The Bridge.

When the type on his printer began to grow faint, Bob called a local repair shop, where a friendly clerk informed him the printer probably needed only to be cleaned. Because the store charged $50 for cleanings, he told Bob he might be better off reading the printer’s manual and trying the job himself.